Newsletter archive | December 2015 download online

Newsletter Archive

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This Christmas stop writing and start sticking, with colourful festive labels to brighten up your cards and gifts!

Our latest new label converter at final testing in the factory.

Dear customer,

We would like to take this opportunity to thank you for your custom during the year and to wish you, your business, colleagues and loved ones, a very Happy Christmas and a prosperous New Year for 2016.

The year in view 2015

This year has seen our label business continue to grow and move to new premises in Peterborough for the purpose of being better equipped to provide the sustained level of service required by our customers.

Enhanced website

We have introduced a brand new, upgraded website with an enhanced Label Finder, increased our product range with the inclusion of Integrated Labels and Thermal Printer Roll labels complete with a comprehensive printer guide to enable customers to select the correct materials and roll sizes for their printers.

State-of-the-art services

This month we take delivery of another state-of-the-art label conversion machine, which will be commissioned during the remainder of the month and be on-line for production in January 2016.

Christmas & New Year holidays

Following such a busy year we are giving our staff a well deserved rest and will be closed on Christmas Eve ( Thursday 24.12.15 ) until Sunday 03.01.16 , reopening for business on Monday 04.01.16 .
Orders placed during this period will not be produced/despatched until 04.01.16

Looking forward to the New Year 2016

With so much going on in the past year, it is difficult to imagine that we plan to do even more in the coming year!

Plans are already in place to continue increasing our production capacity via the addition of extra machinery to ensure we continue to meet customer expectation on delivery times and product quality.

We will be continuing with the expansion of our product range and services and will keep you fully informed via the newsletter.

We are also planning on developing yet more new features and user benefits for the website, which will be introduced gradually throughout the year. If there are any current features and functions that you feel could be improved, then please get in touch, because we welcome your opinions and views. www.aalabels.com

Customer Care

01733 588390

customercare@aalabels.com

01733 425106

Consumer cancellation rights

Please note that nothing in these terms will apply to exclude or limit your rights, where they apply, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which set out certain rights, including a right to cancel certain Orders within 14 days.

These Regulations, and this section of our terms, only apply where you are purchasing as a consumer, and not where you are purchasing in connection with any business, trade or profession.

To exercise your right to cancel, you must notify us of this within 14 days after the day on which you receive the goods or the last instalment of them (if sent by multiple deliveries).

You can cancel by email: customercare@aalabels.com or telephone 01733 588390, or by post to AA Labels, 23 Wainman Road, Peterborough, Cambridgeshire, PE2 7BU, United Kingdom. You may use the model cancellation form here, but it is not obligatory. Please ensure that any notice clearly confirms that you are exercising this right and confirms your name, address, the details of the order (such as the order number and date of order) and contact details for you.

If you do exercise this right, you need to return the goods to us at your cost within 14 days of the date of the cancellation notice. We will then reimburse to you (by the same method used to pay for the goods) the price of the goods to which cancellation notice relates. This includes any standard delivery charges that we made when sending the goods to you in the first place, but not the costs of any more expensive method of delivery that you may have asked for.

Until the goods are returned to us you must keep possession of them and take reasonable care of them. Please note that we can deduct from any reimbursement the loss in value of any goods if you do not return them within the 14 day return period or if they have been lost or damaged as a result of you not taking reasonable care of them.

Your right to return goods does not apply to orders for goods made or modified to your specification or which you or anyone else authorised by you has used. Please note that our supply of labels to your order, such as your choice of shape, sizing, pattern or materials, is a supply of goods to your specification as these items are made specifically on your request and are not supplied from existing stock. Accordingly you do not have the right to cancel under the Regulations.

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